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COVID-19 UPDATE

Dear Customers, as we work through these unprecedented times there has been an increased demand due to the Coronavirus (COVID-19) which has resulted in inventory shortages on a number of preventative items such as disinfectants, masks, hand sanitizers, soaps, tissue, and more.

Our warehouses have been working overtime to fill orders and we are doing our best to keep up with increased demand.

Important update As a precautionary health measure for our support specialists in light of COVID-19, we will be handling all services through [email protected]. You may experience longer response times as we prioritize support for critical services. We apologize for any inconvenience this may cause and appreciate your patience.

Due to high demand, you may see a much higher-than-normal number of items labeled "Out of Stock or Notify When Available" --especially essential items such as cleaning supplies. We are re-stocking as fast as we can. If you need assistance finding an alternative from available inventory, our sales and customer service teams are available to answer your questions via [email protected].

For many out of stock items we have a "Notify When Available" option. Please note once you receive word that this item is available, it's up to you to act! An email notification guarantees neither inventory nor price. But don't worry: should you miss out on the first shipment, you can always request another notification.

FAQs about Orders and Deliveries

1. Can I place an order? Will OfficeCrave deliver the package?

Yes, we are still accepting and shipping orders however due to increased volume there may be some delays and we cannot guarantee same day shipping at this time.

2. What's the status of my order and delivery?

You can track your orders by logging into your account and checking your order history. If your order still shows pending there may be a warehouse delay or stock issue holding up your order. Warehouse delays are due to increased volume and could set back your shipment up to 7 business days. Order stocking issues are due to inventory shortage where we will ship your order at the earliest available stock date. You will receive an email with the tracking information once the order has shipped.

3. Can I still make returns?

Yes, we are still processing returns however due to COVID-19 and the increase demand for certain products we are currently not allowing returns on these select items. If an item is non-returnable it will show this icon on the product page.